Into the Unknown!

Risk management is based on the ability of the manager to identify, assess, and then mitigate risks. Most risk...
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Good conduct is good business

A UK think tank study in 2014 estimated that between 2010-2014, 25% of UK banks’ (ref. 1) pre-tax profits were...
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Righting the Wrong – Customer Remediation

Remediation best practice and pitfalls are once again in the spotlight with the Commerce Commission’s consultation on...
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Mosaic opens door on privacy training

Following an incessant flow of data breaches and the unauthorised release of personal information in recent years...
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Mosaic names NZ wealth veteran as partner

Respected financial services industry figure, Tracey Berry, has added to the growing partner ranks at specialist...
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Mosaic reveals privacy hires

Privacy entrepreneurs Mark and Caroline Carver have joined fast-growing specialist consulting business, Mosaic...
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Former Perpetual Guardian chief takes partner role at Mosaic

Mark Jephson, ex Perpetual Guardian chief, has joined Auckland-based specialist firm, Mosaic Financial Services Infrastr
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Kiwi Wealth invests for the future

Kiwi Wealth has simplified its operating model so that it can focus on helping its KiwiSaver members become better...
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Mosaic growth prompts COO hire

Specialist consulting firm, Mosaic Financial Services Infrastructure, has named Jigs Jamnadas in the newly created...
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Mosaic names ASB ops expert as partner

Mosaic Financial Services Infrastructure named Catherine Fletcher as partner in February – the fifth to earn the...
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Buisson boosts Mosaic fintech power; Taylor returns to fund-running at Pie

RegTech, digital transformation and the move to the cloud accelerate, financial services businesses will need...
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Negative thinking: how NZ banks are prepping for sub-zero rates

Even before the global economy went viral this March, the Reserve Bank of NZ (RBNZ) was softening up the market for...
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On being prepared: how BCPs have worked in lockdown

Despite the ever-present threat of pandemics, and a few trial runs (SARS, MERS and Ebola, for example), he said many...
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Mosaic doubles partner tally; Wong back to lead Mercer default push

Specialist consulting firm, Mosaic Financial Services Infrastructure, has doubled its partner ranks in under a month...
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Mosaic snares NZ Funds COO as partner; Stechman resigns Harbour board; ForBar buys lakeside advice firm

Stechman left Tower in 2008 following an 18-year career with the seminal NZ investment business, now part of Fisher Fund
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Faster KiwiSaver Bill!

All KiwiSaver providers will have to cut transfer times by more than two-thirds under new legislation just referred...
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The Act is here; now for some action

Just a couple of mooring lines remain to be cast off before the Financial Services Legislation Amendment Act (FSLAA)...
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Industry climate change: why 2019 will be the hottest year on record for NZ financial services

There is no escape: legislation, regulation, technologisation and bureaucracitisation will sweep through every nook...
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Would you take money advice from a computer?

Kiwis are set to start getting financial “robo-advice” this year — a move tipped to help those on lower incomes but...
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