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Our Operational Excellence team can work alongside you to develop your Operational Excellence programme or augment your team in specific areas. Leveraging our consultancy, practice design and setup, coaching or delivery capabilities we can fast track your Operational Excellence programme, driving meaningful improvement for your team and clients.
Our consultancy practice can assist you to truly understand the "art of the possible" and the impact Operational Excellence can make in your business.
We can assess the challenges you are facing and determine which of the many facets of Operational Excellence will help you through our maturity assessment. With this understood our team can prepare a strategy, mobilsiation plan and business case to support organsiational investment and return.
For those that wish to take the step to establishing their own Operational Excellence practice, Mosaic can assist you with the deisgn of a "fit for purpose" model and practice establishment.
We can also assist you with practice reviews, refining and iterating practice design and operation to ensure that you are maximing the impact and returns that your practice can generate.
Mosaic has a range of skills and experience to deliver your Operational Excellence programmes of work, instead of or alongside your own team.
Our programme and project management resources are able to manage specific initatives through goverance, planning and execution, ensuring business case outcomes are achieved. Our business, process data and test analyts can support you to map your processes, define your change requirements, measure progress and validate change readiness. Our change management resources can support your team to adoption change through change assessments, change plans, change activities and readiness assessments.
In addition, we have specialist resources that focus on implementation of specific areas of aspects of Operational Excellence, for example Business Process Management and Robotics implementations.
We can help uplift the capability in your own practitioners and teams to drive Operational Excellence uplift on an enduring basis, beyond any one project. Tailored coaching for leaders to develop the skills to lead their teams through mindset, behaviour and practice change as well as coaching for your teams to build new practices, habits and capabilities.
Comprising of 5 key components our Pathway to Operational Excellence can be adopted or adapted to your needs, delivering value early and iteratively withing an agreed strategy and purpose:
