Mosaic hosted a table at the FSC January event which gave some good insights into what the regulator is expecting from the industry and how they intend to engage.
Of particular note:
- Conduct is a culture not a tickbox compliance exercise
- Conduct outcomes need to be driven by a comprehensive programme across all facets of the business and these need to be tested over time
- Investment in systems and process to drive good outcomes will be in the spotlight – “operational issues” are governance issues
- While NZ probably leads on climate disclosure we probably lag on conduct
View the slideshow on Linkedin
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