With a career spanning over 20 years in relationship management roles across various industries, Grant has established himself as a trusted collaborator with many of New Zealand's leading brands.
His exceptional strength lies in stakeholder management and collaboration. He firmly believes that successful change initiatives stem from early and comprehensive engagement with customers and stakeholders. His dedication to fostering strong relationships has been instrumental in achieving positive outcomes for both customers and organisations alike.
In the realm of loyalty programmes, Grant stands out as a passionate practitioner with over a decade of experience in the New Zealand market. He possesses a profound understanding of the diverse landscape of coalition, proprietary, and Airpoints-based loyalty propositions, consistently driving exceptional results for customers and participating organisations.
Having embraced Agile methodologies, Grant played a pivotal leadership role in facilitating the transition to Agile within a significant financial services organization in New Zealand. As a seasoned Product Owner with four years of experience, he adeptly leads teams, instilling a strong focus on high performance and successful project delivery.
Beyond his professional accomplishments, Grant is a true advocate for fostering a positive work environment. Guided by his core values, he actively nurtures a culture characterized by high levels of psychological safety, empowering teams to thrive and excel.
With a proven track record of excellence and a passion for delivering great outcomes, Grant continues to drive impactful change and growth for organisations, customers, and stakeholders alike.