At Mosaic, our exclusive focus is improving operational performance for financial services firms.

Our Mission. Help make the NZ financial services sector one that is resilient, vibrant and that delivers sustained, positive outcomes to its customers.

We’re experts in dissecting strategic, regulatory and operational challenges and resolving these with the best mix of people, process and technology changes.

We are an independent New Zealand-owned consultancy. We have been providing pragmatic advice and sustainable operational solutions to the financial services industry since 2010. We have the knowledge and capability to deliver the strategically-aligned, sustainable solutions our clients need to succeed in today’s inherently dynamic and increasingly competitive market. We help clients realise cost efficiencies, improve processes, lower costs and better customer outcomes.

The banking, finance and insurance sectors are facing ever-increasing market challenges requiring organisations to continually deliver change projects.

In addition to the traditional market drivers such as competitive pressure, merger and acquisition and technology shifts, they are also grappling with accelerating change largely enabled by technology: customer dynamics and expectations, new market entrants and disruptors all need to be accommodated in an increasingly customer focused regulatory environment.

This, in turn, drives the need for improved governance, transparency and a stakeholder wide focus on conduct, compliance, and data privacy.

We adopt client problems as our own and recognise that our success depends on delivering
benefits to clients.

Our Approach and Capability

Mosaic can engage anywhere in the solutioning cycle.

We fill gaps in client capability and/or capacity, from industry-specific IP and problem definition through to resourcing, we are equally committed to helping you deliver on our recommendations.

Anticipating Market Drivers

The banking, finance and insurance sectors are facing ever-increasing market challenges requiring organisations to continually deliver change projects. In addition to the traditional market drivers such as competitive pressure, merger and acquisition and technology shifts, they are also grappling with accelerating change largely enabled by technology: customer dynamics and expectations, new market entrants and disruptors all need to be accommodated in an increasingly customer focused regulatory environment. This, in turn, drives the need for improved governance, transparency and a stakeholder wide focus on conduct, compliance, and data privacy.

Advisory

Customers' ability to address key market drivers requires the foundation of good strategic thinking, planning and execution. Mosaic provides advisory services to assist clients in building this foundation. These engagements cover the spectrum of green-fields strategy formulation through to reviewing and tweaking of existing plans, generally as part of other engagements across the delivery chain.

Find out more. Get in touch today.